catt-thumbtack

[winged basin]

Hi there

In this case Thumbtack controls your account and integration and you will need to reach out to them for help!

I unfortunately won't be able to help you here.

[lone panther]

Okay. But isn’t ir your organization that my card goes through

[winged basin]

If Thumbtack integrates with Stripe, then yes.

But Thumbtack is the one controlling the code here. So they can advise on what is happening with your bank/card.