#zan-connect

1 messages · Page 1 of 1 (latest)

dry hemlock
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hi! not sure where those numbers come from. Can you elaborate a little?

glossy narwhal
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sure

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We using Custom connect account

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hence 0.25% + 0.25cents

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this is charge for card payment

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I can see card payment charges deducted

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But unable to see Custom connect account charges

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hence raised this query

dry hemlock
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as far as I know those payout and active account fees are bundled up and taken as an adjustment from your platform balance once a month.

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they're not charged as part of the processing fee on individual payments

glossy narwhal
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but it says on site

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0.25% + A$0.25
per payout sent

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per payout sent for custom account

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that makes me worried

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before we move into production

dry hemlock
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as far as I know none of these fees are calculated in test mode since like I said, it's done once a month by like a billing pipeline that looks at your payouts over the last month and calculates the amount and adjusts your balance for it, and such a job doesn't happen in test mode.

glossy narwhal
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want to know what those future charges will be

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ok