#Wik-Error
tired shoal
Hi there, 500 is response code indicates that there's an internal server error.
When you receive a 500, it means Stripe can't process the request due to internal problem, it doesn't mean that the API is disabled.
hasty hare
Yeah, sure. But I'm asking - if our endpoint that consumes your webhooks returns 5xx, how soon our API is considered to be disabled? After one 5xx response or more?
tired shoal
Ah, it's your webhook endpoint which returns 500
hasty hare
Yes, we're planning this big migration that will cause it to 5xx for some time and we want to understand how it'll affect the Stripe webhooks
tired shoal
Stripe will continue webhook retry for up to 3 days, and you will also receive a email from Stripe telling you that your webhook endpoint is not working.
hasty hare
Do you know how many times it'll retry?
tired shoal
The delivery attempt is performed with an exponential back off, so we don't know exactly how many times.
hasty hare
When does Stripe consider our API to be disabled?
tired shoal
if an endpoint has not responded with a 2xx HTTP status code for multiple days in a row. ```You can configure another webhook endpoint while performing the migration, so that the other webhook endpoint can still receive the webhook events.
hasty hare
So a single 5xx or a number of 5xx in a row will not cause the endpoint to be considered disabled. But lack of 2xx over a period of a few days will do it?
tired shoal
Stripe is expecting 200 responses. So if your server is responding with any non-200 response (3xx. 4xx or 5xx) for multiple days in a row, it'll be disabled.
hasty hare
Got i, thank you.
tired shoal
no problem