#windlepoons-subscription-free

1 messages · Page 1 of 1 (latest)

still wraith
#

you can not update billing_cycle_anchor on an existing subscription beyond passing now so that just will not work

#

There is unfortunately no easy way to give free time to an existing subscription.
The least bad way is to use a Schedule to tack on a free period with a free Price at the end and then back to the old price

dim creek
#

I was afraid it was gonna be kinda janky like that (Schedules), heh.

still wraith
#

yeah. We want to support "pause" but it's not on our short term roadmap at least

dim creek
#

how would a schedule add a 'free period' btw?

#

is that a separate price to apply that has no charge which gets substituted in?

still wraith
#

yes

#

phase 1: 1 year
phase 2: Free monthly Price for 3 iterations for example
phase 3: 1 year

#

you use phase 2 in the middle to force a temporary pause with no payment

#

but it's a pain as you have to remember they are really on the yearly price and have all the benefits from it

dim creek
#

How do subscription schedules appear in the Stripe dashboard?

#

If the user is currently in phase 2, can the existing schedule be altered to push the remaining intervals out?

still wraith
#

yes

#

you can have many phases, update them, etc. so no problem there

dim creek
#

I assume I'd have to look at the schedule attribute of the users subscription to determine that they've had this done, then locate the final phase to determine the 'real' subscription.

#

Is it clear in the Stripe dashboard for a customer, what the current state/phase of the Subscription Schedule is?

#

(and what the 'final' state is?)

still wraith
#

I'd recommend just playing with the API and the Dashboard to get familiar with it really

dim creek
#

Ah ha, and I see there's a new Subscription Editor in the Dashboard that allows creating Subscription Schedules now too

still wraith
#

Correct!