#dan
1 messages · Page 1 of 1 (latest)
hard to say, what's the PaymentIntent ID pi_xxx that you expect to see iDEAL on and what integration do you use?
we are using connected accounts with destination charges
And to be honest we hadn't heard of iDeal until asked. This seems to be specific to Netherlands where we don't really advertise, but we would welcome their business.
So if there is something we need to enable our side on our account we're happy to do it.
can't really help without more specific details
yeah but like what is your integration, PaymentElement/Checkout/custom payment form/mobile app, I don't know, you just said the option is not available "at checkout" so I can't answer without knowing how your checkout is built.
we have some payment surfaces that use automatic payment methods as configured on the dashboard, we have some that don't use automatic methods and you have to code directly, we have some that use methods configured in a different place, so I need specific implementation details.
and the PaymentIntent pi_xxx for example in question
we are saving a customer payment intent and then make the payment offline
we save the card as payment method
some thing like that pm_1LaFvMAsUHpP4ZnkXfp6Pjt3
I don't see how cards are relevant here since we're talking about iDEAL
to be clear merchants can enable payment methods in their dashboard and then it's up to them/you as their connect platform to implement them on the payment page. If you use PaymentElement/Checkout then they can be added automatically, if you don't use those then you have to directly integrate the methods using new code, so it really depends what your integration is. Please read https://stripe.com/docs/connect/automatic-payment-methods for instance
I still can't figure out what you mean by 'integration'
I mean the code you developed to integrate with Stripe.
which guides did you follow, what components of ours are you using(I mentioned multiple product names multiple times in this thread like Checkout/PaymentElement for example). Right now I have no information or context so I can't help you.
you can but then it depends on your integration as to whether that actually does anything on the payment page as I've been trying to explain.
we have some payment surfaces (Checkout/PaymentElement/certain mobile SDK components) that use automatic payment methods as configured on the dashboard(that screenshot), we have some that don't use automatic methods and you have to code directly, we have some that use methods configured in a different place(if you use Invoices for payment), so I need specific implementation details.
i think we don't use automatic payment .
Our customers save their card details in our system then we make an offline payment
like this
stripe.PaymentIntent.create(
amount=int(prepared_charge_amount),
currency=chargeCurrency,
customer=player_customer_id,
payment_method=player_card_id,
payment_method_types=['card'],
statement_descriptor=admin_studio_name,
on_behalf_of=admin_stripe_account_id,
transfer_data=transfer_data,
off_session=True,
confirm=True
)
we only use cards
where does player_card_id come from on the frontend?
the user only insert it once
I don't know what that means. But if you have a more legacy/card-centric integration where you just use Elements to accept a card number and POST to a backend server, then to use iDEAL you need to directly integrate it or migrate to our current integrations(https://stripe.com/docs/payments/accept-a-payment) which support automatic payment methods