thomasst-expanding | Stripe Developers | Page 1

dense charm Aug 23, 2022, 9:47 AM

#

👋 happy to help

#

you just needed to provide the expand as an array of strings instead of a string

#

expand: ["phases.items.price"]

#

what language are you using?

raw current Aug 23, 2022, 9:48 AM

#

Whoops, silly mistake. Thanks

dense charm Aug 23, 2022, 9:48 AM

#

yeah no worries

#

yeah so since you're using Python it's more expand= ["phases.items.price"]

#

https://stripe.com/docs/api/expanding_objects?lang=python

Stripe API reference – Expanding Responses – Python

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

raw current Aug 23, 2022, 9:52 AM

#

Yep, it works, thank you.

#

I have a different question, we got some 500s here: https://dashboard.stripe.com/logs?object=in_0LZkYw4rOYBvHyzs6fbj46xG&created[gte]=1661248328&created[lte]=1661248328&success=false

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

e.g. req_24ew8Fgt9pzdTz

dense charm Aug 23, 2022, 9:54 AM

#

taking a look

raw current Aug 23, 2022, 9:54 AM

#

Thanks. We had some more on different invoices, so it seems like there may have been a temporary outage?

#

Our code retried finalizing those invoices a few times and then eventually failed loudly. The invoices would eventually auto-finalize.

#

Other affected invoices are: in_0LZkYw4rOYBvHyzs6fbj46xG in_0LZkYv4rOYBvHyzsFNplp7qc in_0LZkh44rOYBvHyzsSDaA0NCT in_0LZefn4rOYBvHyzsWKZcFc7f in_0LZf5M4rOYBvHyzsAhjvCZqz

dense charm Aug 23, 2022, 9:58 AM

#

yes yesterday there was an incident

#

https://twitter.com/stripestatus/status/1561915241134379008

Stripe Status (@stripestatus)

From 17:25 2022-08-22 to 02:22 UTC 2022-08-23, we saw increased error rates and response times with the API for transactions with automatic tax enabled. These are now resolved.

raw current Aug 23, 2022, 10:02 AM

#

I see. If you have incidents like this, would you consider pausing auto-finalization of invoices until the incident is resolved?

dense charm Aug 23, 2022, 10:05 AM

#

to be honest, I'm not really sure if that's even possible

#

but would gladly pass in the feedback to the internal team

raw current Aug 23, 2022, 10:17 AM

#

Yeah, I'm not exactly sure what the best solution here is, ideally you'd also withhold the webhooks. Imagine an outage that prevents you from adding invoice items/finalizing the invoice within the 1 hour window. In that scenario, we'd rather have you not finalize the invoice right away, receive the webhook later when everything is working, and then we'd have another hour.

dense charm Aug 23, 2022, 10:19 AM

#

I think this is really good feedback! would you mind submitting it to support via https://support.stripe.com/?contact=true or by sending an email to support@stripe.com

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

autumn garnet Aug 23, 2022, 10:44 AM

#

Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

#thomasst-expanding