#london_fed-migration

olive cosmos · 2022-08-23T09:45:56.728Z

london_fed-migration | Stripe Developers | Page 1

1 messages · Page 1 of 1 (latest)

olive cosmos Aug 23, 2022, 9:45 AM

👋 happy to help

Hello,

I have an UK based account that needs to be transferred to a US user. Following some research, I understand that Stripe customer service will migrate all the user account data, but NOT the subscription based products we have with these users. How can we transfer all the product subscription data associated with these user accounts so there is not a loss of revenue? I am finding this prospect quite daunting so any help or indication of the dev time it would usually take would be much appreciated. For info, the website data is hosted on Firebase. Thanks for reading.

just for reference

olive cosmos Aug 23, 2022, 10:12 AM

sorry for the delay

this is the only docs we have on the subject
https://stripe.com/docs/account/data-migrations/pan-import#work-with-subscriptions

Import PAN data

Securely import sensitive primary account number data.

there's also this support page https://support.stripe.com/questions/recreate-subscriptions-and-plans-after-moving-customer-data-to-a-new-stripe-account

Recreate subscriptions and plans after moving customer data to a ne...

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

so yes as you mentioned we only clone customers https://support.stripe.com/questions/copy-existing-account-data-to-a-new-stripe-account

Copy existing account data to a new Stripe account : Stripe: Help &...

gray ingot Aug 23, 2022, 10:44 AM

Hey, taking over here. Let me know if there's any follow-up Qs I can answer!