#Tais-trial-period
static egret
It doesn't show the trial period at checkout or the "start trial" button, it appears directly "subscribe" and when I make the purchase, the subscription is already active
The button says "subscribe"
granite wadi
Can you provide me a Checkout Session ID that I can look at?
static egret
Yes, cs_test_b1dg7qMhMGQFk6f6NDjLZr1a7PnFvEp96ymyaOTUzZLyxhyBequ1hs1USa
Can be this one?
granite wadi
Yep looking
Can you test something for me? Can you create an entirely new Price and test it again?
You also said I'm also trying to make a call to schedule the cancellation of the subscription, but it's only working when the payment method is card. When the payment method is boleto (Brazilian method), it doesn't work. Could anyone help me?
Let's figure that out in a second
And handle the trial first
static egret
Okay!! Thanks!!
I created an entirely new Price and tested it again, but still doesnt work
granite wadi
Can you send me that Session ID?
static egret
cs_test_b1qaGPTH3YbGAHJNyYXn17Fep3ZeeJanGlu6Pgn5XUp5ptW5Rh0wh7AEUU
granite wadi
Okay yeah I think you aren't using the code you think you are... if you look at your Session creation request (https://dashboard.stripe.com/test/logs/req_NQQonNFFl4GVj1) you can see you are setting subscription_data: { trial_from_plan: "true" }
So that doesn't align with the trial_period_days that you have in your screenshot
static egret
This is very strange, because the code I'm sending is what I sent you. If I take it out for example "allow_promotion_codes: true", it "responds" and takes away the option of promotional codes. I'm using the firebase extension with stripe, could it be because of this?
humble pollen
Hi there. Taking over for bismarck as they have to step out
Is there anywhere else in your code that you create a checkout session?
The call was made from different code
Than what you shared
static egret
No, there is no other place on the code! But we are using firebase extension with stripe
humble pollen
Can you link the specific extension you are using?
static egret
humble pollen
Ok I see. Well this is definitely strange then..
Can you write into Stripe support here: https://support.stripe.com/contact/email and provide all the details, explicitly calling out that this is a Firebase issue?