#iyashito - update account

1 messages · Page 1 of 1 (latest)

slow briar
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Hello, can you send me the request IDs (req_123) from the times you got those two different responses?

knotty sable
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req_MwNh5jisX7LD6g

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8/19/22, 11:40:53 AM

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thanks for the response

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req_anZnw8UaNb5hIA
8/19/22, 11:55:40 AM

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those were the two times I made request today and it failed

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I can't find the initial error response from the logs

slow briar
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Thank you. Apologies for the delays, server got a bit busy. I can check in to those requests in a minute

knotty sable
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okay
thanks

slow briar
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Do you have a request ID from the time when you got that original error?

knotty sable
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I'm not sure I do

slow briar
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Gotcha. I will see if I can find it on the logs from my side

knotty sable
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Okay

slow briar
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Oh wait that link may not be helpful because it is on the connected account. I am looking for where that Udefined offser: 0 might be coming from