#TomHS-connect

1 messages ยท Page 1 of 1 (latest)

quasi socket
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๐Ÿ‘‹ Happy to help

opal canopy
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๐Ÿ‘‹

quasi socket
opal canopy
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  "alternatives": [],
  "current_deadline": null,
  "currently_due": [],
  "disabled_reason": "other",
  "errors": [],
  "eventually_due": [],
  "past_due": [],
  "pending_verification": []
}```
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I get told nothing here

quasi socket
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Let me have a check

opal canopy
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But then why is the account disabled?

hexed roost
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The account seemingly hasn't been onboarded correctly. See details_submitted: false

opal canopy
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Ah that's the value I should look for then. Thanks and sorry for the slow replies, clients keep calling :S

hexed roost
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Well that's the value to know that all onboarding details have been submitted

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Otherwise requirements / future_requirements are indicative of outstanding information

tardy terrace
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๐Ÿ‘‹ taking over for my colleague. Let me know if there's any follow-up Qs I can answer!