#Santhurein - Paynow
1 messages · Page 1 of 1 (latest)
HI there, happy to help!
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
@vestal bobcat The problem is I don't have credentials for stripe log in so how can I check the ID otherwise?
I got STRIPE_KEY and STRPIE_SECRET instead, is it ok?
Hey, just working to reproduce this issue
Ok, yep. I can reproduce this so seemingly an issue at our end. Working internally to figure out what's going on
Just an update, we're working to identify the issue and get this resolved
@brave narwhal That's so fast, Thank you so much.
np!
@brave narwhal So can I test now?
Not yet, its still ongoing
Oh ok, lmk when it is ready. thank in advance.
It's not currently impacting live payments. Not sure if that's a part of your concern
@brave narwhal Oh yep, It is just our clients want to test it on staging site to identify the payment flow is working or not after the paynow confirmation. After that they will use live payments.
@grand swallow this should now be resolved!