#0-Subscription

1 messages · Page 1 of 1 (latest)

dry bolt
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Hi there, so you want to know when the subscription updated happens?

half hill
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yes, but i want to get it at the time when it’s set to past due

dry bolt
half hill
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oop sorry i meant i want to get the time the subscription will transfer to either the unpaid or cancelled status from the past due event

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if it continues to be unpaid when will it turn into canceled/unpaid

dry bolt
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Depends on your setting, the subscription will become cancelled or canceled if all smart retries fails.

It's up to the smart retry engine to determine the most appropriate time to perform retry, and since there's no way to guarantee if a smart retry will succeed or fail. We don't have a way to derive the exact time that a subscription becomes cancelled or canceled.

half hill
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oh hmm

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okay then, thanks