#JTuff-autofill

1 messages · Page 1 of 1 (latest)

patent coral
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Hey, are you using Elements?

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Can you share me a link to the checkout page or a screenshot of the Stripe UI fields?

dense axle
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& this is the error message being received

patent coral
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I can't see any Stripe context on that screenshot. Can you share your Stripe account ID?

dense axle
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acct_1IdE6cCSj1EZqtFC

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acct_1IdE6cCSj1EZqtFC

patent coral
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Ok, looks as though you're using the CardElement

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Can you share a screenshot of the UI where your users input the card data?

dense axle
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Ah I see

patent coral
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That doesn't appear to be a Stripe card UI. You mentioned 'blue park', what is that?

dense axle
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Blue park is the website builder that we use. It’s integrated with stripe. I spoke to them about this issue first and they said they have no control over the error messages that come up on the checkout page as they all come from stripe?

patent coral
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You'll need to provide us with an example of what Google autofill is

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And how its resulting in invalid card number errors

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Generally you should disable submission until those fields are deemed complete

dense axle
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That sounds like it would solve the issue! How can we disable submission until the fields are complete please?

patent coral
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You'd need to speak to Blue Park about that if they manage your integration?

dense axle
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Okay I’ll give them another call, thank you!