#JTuff-autofill
1 messages · Page 1 of 1 (latest)
Hey, are you using Elements?
Can you share me a link to the checkout page or a screenshot of the Stripe UI fields?
Hi,
I don’t believe we are using elements but not sure tbh - here is the link to checkout https://www.cyclemania.co.uk/checkout
Description
& this is the error message being received
I can't see any Stripe context on that screenshot. Can you share your Stripe account ID?
Ok, looks as though you're using the CardElement
Can you share a screenshot of the UI where your users input the card data?
That doesn't appear to be a Stripe card UI. You mentioned 'blue park', what is that?
Blue park is the website builder that we use. It’s integrated with stripe. I spoke to them about this issue first and they said they have no control over the error messages that come up on the checkout page as they all come from stripe?
You'll need to provide us with an example of what Google autofill is
And how its resulting in invalid card number errors
Generally you should disable submission until those fields are deemed complete
That sounds like it would solve the issue! How can we disable submission until the fields are complete please?
You'd need to speak to Blue Park about that if they manage your integration?
Okay I’ll give them another call, thank you!