#gatigossou- insufficient balance

1 messages · Page 1 of 1 (latest)

harsh marten
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Hi 👋

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Where are you encountering this issue?

frozen seal
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In test mode

harsh marten
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Okay and how are you attempting to add funds to your account balance?

frozen seal
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POST
/v1/transfers

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{
"destination": "acct_1LXqWrBH4qszjDy4",
"transfer_group": "ORDER_95ORDER_95",
"amount": "1",
"currency": "usd"
}

harsh marten
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That moves funds from one Stripe Account to another, if they are connected

frozen seal
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from stripe dashboard

harsh marten
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Have you tried generating a charge?

frozen seal
harsh marten
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Right, "will be available soon". These funds are not currently available

frozen seal
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generate charge to increase balance ?

harsh marten
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Yes. Test mode behaves almost exactly like live mode.

frozen seal
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when this funds will be available ?

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soon is when ? in how many days ?

harsh marten
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That depends on the payment method used.

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However, you can skip the waiting period if you use one of our test cards

frozen seal
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which one card please ?

harsh marten
frozen seal
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will add funds to my balance ?

harsh marten
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Not right away because the payment method you are showing is not one of the two I linked you to

frozen seal
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don't understand

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there a lot of informations on the link

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you send me

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could you please tell me which method or api or screenshot the section of the page please ?

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there are lot of infos one the link i can't understand which method you are talking about

harsh marten
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The specific section I sent you to was "Available Balances". In the table directly below that heading there are 2 payment methods listed that will immediately add to your account balance. Try using one of those ones.

frozen seal
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I have used this payment_method

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but this method doesn't solve my issue

nocturne panther
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can you give a really concrete example where it doesn't work?

frozen seal
nocturne panther
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sorry that's just a picture

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What exact error do you get, what's the request id req_123 what's the error what exact parameters are you sending?

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For example that never charged the card, no money ever moved

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all you did is create a PaymentIntent that's it

frozen seal
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my balance is

nocturne panther
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Did you forget to pass confirm: true?

frozen seal
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after

nocturne panther
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1/ You never confirmed that payment, you have no funds available
2/ You never pass transfer_data or anything like this so funds won't be transferred automatically
3/ You can't really do what you are trying to do if you are on automatic payouts.

Sorry but you need to take a big step back to clarify exactly what you are trying to build. And you likely missed reading this specific section: https://stripe.com/docs/connect/charges-transfers#transfer-availability

frozen seal
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don't understand

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1 and 2

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3 is set to manual

nocturne panther
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Did you forget to pass confirm: true?
did you read this? this is your problem right now

frozen seal
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many thanks it working now

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with confirm