#Kieran - discounts

1 messages · Page 1 of 1 (latest)

dawn bear
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Hello, so do these subscriptions happen for a fixed amount of months? Otherwise can you tell me a bit more about how you would want that 50 to be divided?

vital pine
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Hey! Thanks for the reply. Yes they're a fixed amount each month, an example is we have a product with a monthly price of £24 per month for 24 months. The concept we require is 'topups', we need to allow a customer to topup say £50, but we want this to then get split up and reduce the remaining monthly payments by an equal amount.

Our current method of doing it is that we provide a coupon of £50 and apply it to the subscription, but it means that the £50 gets applied to the next few invoices for the monthly payment which results in invoices for £0, which doesn't work for us.

User has already paid 2 months payments
User makes a topup: £50
We then want that £50 to be divided by 22 (the remaining months, which could be dynamic based on how many months they've paid), so it would reduce the monthly fee from £24 to £21.73 (£24 - (£50 / 22 = £2.27)).

Is this sort of functionality available for us? We don't really care about the initial topup payment, we just have it as a payment against an individual customer. We just need a way to reduce a subscription monthly amount by a specific amount but equally split across remaining monthly payments.

I hope you can help us, we're really struggling with our use-case.

frozen grove
vital pine
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Okay thanks for the info. I think the concept I was thinking of was when you for example, pay off part of a bank loan and you get the option to reduce the monthly amount of reduce the loan term, this is the similar logic I was after. I'm surprised you don't support this.

Is it possible to provide a recurring discount to a subscriptions invoices until the end of the subscription? I'll have to calculate the monthly reduction myself I assume and then reduce the invoice by this amount. But it would be great if there was a way to add the discount/reduction to each following invoice automatically for each invoice?

frozen grove
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Sorry it's been a busy morning. Juggling a lot of threads. This is possible actually 😀

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You would specify the amount off per month here

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Then you can also specify the duration

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You'd still have to do some calculation on your own here though

vital pine
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Thanks! So from what you've said I believe my flow would be:

  • create coupon unique for each customer since the months remaining will vary
  • calculate the amount off each month for the coupon
  • set the coupon duration to 'forever', since I want it to run until the end of the subscription
  • apply this coupon to the users subscription

And it should...theoretically do what I want? 😄

frozen grove
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Yep that should work for you there

vital pine
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Thanks! My first time in here and you've been a ⭐ , I appreciate it!

frozen grove
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Glad I could help!