Puput Asiahman-payouts | Stripe Developers | Page 1

solemn gorge Aug 17, 2022, 12:22 PM

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👋 happy to help

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you'd have to add a USD bank account in your payouts setting page

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https://dashboard.stripe.com/settings/payouts

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glossy prairie Aug 17, 2022, 12:26 PM

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I can't add USD bank

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because we collected money from USD, but we cant transfer to connect account

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Error message The currency of source_transaction's balance transaction (myr) must be the same as the transfer currency (usd)

solemn gorge Aug 17, 2022, 12:30 PM

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I can't add USD bank
why?

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if you don't add a USD bank account all Charges would be converted to your default currency MYR

glossy prairie Aug 17, 2022, 12:34 PM

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solemn gorge > I can't add USD bank why?

I don’t find a “Add” bank account

solemn gorge Aug 17, 2022, 12:35 PM

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maybe you don't have administrator privilleges

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you need to speak with your Account owner

glossy prairie Aug 17, 2022, 12:38 PM

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my account is administrator

solemn gorge Aug 17, 2022, 12:39 PM

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what is your account id?

glossy prairie Aug 17, 2022, 12:42 PM

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acct_1LNvTDKQSN4DkhoS

viscid narwhal Aug 17, 2022, 1:20 PM

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Hello 👋
Apologies for the delay here

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Catching up and taking a look

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Actually, this would be a good question for our support team as they can take a look and provide more context on this
https://support.stripe.com/?contact=true

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#Puput Asiahman-payouts