#cookie-subscription-trial

1 messages · Page 1 of 1 (latest)

languid ruin
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👋 Happy to help

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Your system should keep track of email address or ID and ensure the trial is not subscribed again

tall nest
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So strange

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It created 2 customers evern though it's the exact same email.

tired holly
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Correct, we don't validate uniqueness of email addresses

tall nest
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Alright, so it's possible for individuals to make free trial after free trial?

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I used the same card, same location same everything & I still managed to get multiple free trials.

tired holly
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As noted by @languid ruin you need to take measure to prevent trail manipulation yourself (i.e. associated your users/session with a Stripe cus_xxx object, check for card duplication)

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It's a point of friction for merchants for sure, something top of mind that we'd love to help fix!

tall nest
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Alright,that's all - Thank you for help.

tired holly
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np!