#stanniel - payout emails
fair garden
Hello, looking in to this
As one quick note on #1, in test mode most automatic emails are not sent out. For the emails that do, you need the email to be set to the exact same address as the address on your Stripe account. So good instincts on trying to test this but unfortunately not getting automatic emails is often expected in test mode.
lyric quail
For clarity sake, we're relying on automatic payouts, which is why we have the whole question about emails or solving it ourselves.
Had we done them manually, it would be rather trivial to add metadata to the payout itself, I suppose. 😁
jagged idol
Hi there 👋 jumping in as my teammate needed to step away. I haven't heard of prebuilt functionality that sends an email whenever a payout occurs.
It's not guaranteed that a Payout will move to a paid state before moving to a failed state, though it is a possibility.
When you're talking about listening for these payout related events, are you going to be listening for events from your Connected accounts?
lyric quail
So for payouts, we're expected to handle transactional emails ourselves? (Just so I don't end up spamming users) 😁
Ahh, I understand, since I'll be listening on a connect webhook, I immediately have the account in the event object itself.
Then I just retrieve the account with the id string.
My oversight expecting the data in the data.object instead. Thanks 😁
jagged idol
Exactly, you can find the Account ID in the event when listening to Connect events.
I have not found anything mentioning that emails are generated when a payout is initiated or succeeds. The question is a little outside of my area of expertise, so I would recommend double checking with our Support team to see if they have a more definitive answer as I suspect they'd be more familiar with that side of the flow:
https://support.stripe.com/?contact=true
lyric quail
Thanks for the help 😁