#subtitles-subscription-immediate

1 messages · Page 1 of 1 (latest)

stark osprey
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@wicked robin When you create a subscription we charge/finalize the first invoice immediately, no parameter is needed. If you are seeing otherwise, can you give me an example subscription or invoice id to look at?

wicked robin
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yeah so, i have a few payment plans users can use. but if they buy a yearly reoccurring plan and want to upgrade to a more expensive yearly plan- they would have to wait a year for those benefits to come in, with how i have it set up

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i would want it to switch over right away instead

stark osprey
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Okay so this is specifically about upgrading a subscription and also not with your own code but specifically with the customer portal?

wicked robin
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i have gotten to that page but I just don't see where I can edit that as an option, sorry if my question seems dumb im sure theres an easy fix

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these are the options i see for changing subscriptions

stark osprey
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the last one

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that last one allows you to do proration between the 2 prices, and that will then decide when to charge for the price difference

wicked robin
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ah so it automatically calculates the price difference between the plans nice

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thanks that fixed my problem, I appreciate the help