#JohnM-cancel-ach
coral vector
Hi 👋 I will need to double check whether there are any special considerations for ACH Payment Intents, or if they can also be canceled in any of the states listed here:
https://stripe.com/docs/api/payment_intents/cancel
steady citrus
Yea, I would appreciate that. The docs are a little confusing.
says you can cancel at any status before 'processing' or 'succeeded'
says you can cancel if status is 'processing'
coral vector
Thank you for your patience while I had a teammate look into this further. They tested and confirmed that you cannot cancel a Payment Intent in the processing state. Thank you for raising this to our attention, we'll work on getting our documentation corrected.
steady citrus
ok... cool. So any state before processing, I can cancel the payment intent.
Can you confirm that for a ach paymentIntent, when does it transition to processing ? At the end of the day ? Is it possible for us to cancel a ach paymentintent if the uses discovers he used the wrong account immediately and wanted to cancel it ?
coral vector
I'm not aware of a delay between an ACH Payment Intent being confirmed and it moving into a processing state.
steady citrus
yea, I just read, and apparently it goes to status of processing immediately. So , basically, you are saying there is no way to cancel a ACh paymentIntent.
coral vector
Correct, not once it has been confirmed.