coryschires-card-charge-automatically | Stripe Developers | Page 1

lime urchin Aug 15, 2022, 5:46 PM

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Hi there!

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Can you provide the PaymentIntent ID for me to take a look at?

limpid thorn Aug 15, 2022, 5:47 PM

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Of course

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https://dashboard.stripe.com/payments/pi_2LVJcbFH8YjjVMbF14QCbN9t

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

lime urchin Aug 15, 2022, 5:48 PM

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Thanks, give me a moment!

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Hmm the invoice/subscription related to that PaymentIntent has a send_invoice collection method.

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It doesn't look to be set to charge_automatically

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That subscription looks to have been changed from charge_automatically to send_invoice back in May: https://dashboard.stripe.com/logs/req_0ftePn3LKf8VVQ

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

limpid thorn Aug 15, 2022, 5:54 PM

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Interesting... I did not realize. I will take a closer look now...

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Indeed, you are correct.

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Someone our system and Stripe got out of sync (not your problem)

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I have updated their subscription to be charge_automatically

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I would like to, now, collect this invoice using their credit card.

lime urchin Aug 15, 2022, 6:02 PM

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Yep you can do that right in the Dashboard

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When you view the Invoice

limpid thorn Aug 15, 2022, 6:02 PM

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Great. I don't need to do anything special

lime urchin Aug 15, 2022, 6:02 PM

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There should be a "charge customer" button

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Or something like that

limpid thorn Aug 15, 2022, 6:02 PM

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Great. I see it!

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Thank you for your help and sorry for the mix up on my end

lime urchin Aug 15, 2022, 6:03 PM

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No need to apologize at all!

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We are here to help

#coryschires-card-charge-automatically