#Aeroverra-india
1 messages ยท Page 1 of 1 (latest)
Hello ๐
It is indeed a regulation limitation. I would suggest you reach out to our support about that as they'd know a lot more about this than our team on discord
https://support.stripe.com/?contact=true
Why would he be able to generate a checkout link from outside the api?
do you have a request ID I can take a look at?
req_8ByLzANO2DMcmm I have a checkout url as well in usd
It seems like that request failed^
I see the same error here
{
error: {
message: "As per Indian regulations, only registered Indian businesses (i.e. sole proprietorships, limited liability partnerships and companies, but not individuals) can accept international payments. More info here: https://stripe.com/docs/india-exports",
type: "invalid_request_error"
}
}
The dashboard generates links just fine in usd
Id be happy to provide a link in dm
do you mean the dashboard generates payment links?
I don't know exactly where the merchant generated the link as I am not familiar with the dashboard, only the api. I have a link the merchant provided with a domain of checkout.stripe.com in USD for the same stripe account
that's not a lot of information to go on with unfortunately.
Let me see if I can find something on my end
stripe support said he should be able to accept payments
i have the full link I can provide you to the checkout in dm or email or something. I just don't want to share it publicly as a privacy policy precautionary measure.
I think I found the payment link you're referring to.
The difference between the two is, one is a standard request and the other is a connect request.
Looking into how/why it works
Looking into this with some of my colleagues, this might be a bug.
@lilac stump I have to step away soon but @marble vine will update you once we've more information to share
๐
okay thank you I appreciate the help. So they are making a connect request through another platform? I know on my end its not a connect request. Thanks
yeah ignore that part for now as that might not be related at all.
Hi @lilac stump we've identified what is going on here. This will take some time to work on so if you could write in to Support and use @upbeat path's screen name in the email subject that will help us find your email and update you as we work on resolving this issue.
You can email support here: https://support.stripe.com/contact/email
Alright thank you so much will do! Do you know if its a bug causing it to block the payment on my end or a bug allowing it on the other link?
in otherwords is the end result that it shouldn't be allowing it or that it should
The bug is allowing the payment link to be generated. The error message received from the API is what should happen.