#gsmcdonald - add bad card
maiden raft
Hello, are you trying to add a test card to get a specific error? Or are you asking something else?
dim jewel
Not really. We're fixing a bug in our system where if a customer has an invalid card on their account (like if the card expired), they're unable to pay by invoice (like by check), because we were making calls to update the billing information on the card. We've fixed the bug, but we'd like to test it (without waiting for September to roll around). We were hoping there would be a way to add a card through Stripe. We're open to adding it in any way though.
maiden raft
Gotcha, I think we have a a test card that can help you there https://stripe.com/docs/testing#declined-payments
If you use our "Decline after attaching" (4000000000000341) card, you can attach it to a customer successfully, but any payment to the card will fail
You can also directly use the ID pm_card_chargeCustomerFail instead of having to tokenize the raw card number
dim jewel
Yeah, in this case we aren't actually charging the card. We need it to fail when being updated.
maiden raft
I'm not sure if I fully understand your scenario. So the customer has a card that expired, you try to update the info, and you want that update to fail?
dim jewel
Yep, exactly!
The update does currently fail, but we don't have a customer in our sub-production environments with an expired card.
maiden raft
Do you have the error message that you saw in live when you tried to do this update?
If possible, can you find the request ID (req_123) from the time you saw this error in your account logs? https://dashboard.stripe.com/logs
dim jewel
Sure. In this case (req_R0LDJCrwRFA87D), it was a payment required.
This is from an customer we did have in our sub-production environment, but we don't anymore. This is just an example (it's not always due to the expiration date)
maiden raft
Do you have other examples? Unfortunately that error is getting masked by the expiration date error, you can always get that by specifying an expiration month that is in the past
dim jewel
That would work. How we can create a new payment method with an expiration date in the past? Keep in mind that the call that generated that request will not be made anymore (as part of the bug fix)
maiden raft
Unfortunately I don't think you can, I think you may be able to test this with test clocks though https://stripe.com/docs/billing/testing/test-clocks
Actually wait, is this related to subscription functionality or are you only working with one time payments here?
dim jewel
We do use subscriptions, but they aren't necessarily related here. This is just the update payment method endpoint (https://stripe.com/docs/api/payment_methods/update)
maiden raft
Gotcha, I think you still may be able to simulate this with the test clocks that I linked to. Like you can add the card with an expiry of next month, advance time two months, and see if the error that you are seeing in live happens https://stripe.com/docs/billing/testing/test-clocks