#VmC-checkout
1 messages · Page 1 of 1 (latest)
hi! not sure how much this helps but https://stripe.com/docs/payments/checkout/analyze-conversion-funnel might be relevant.
I'm not too clear on how you report the source or where you're seeing that information exactly(somewhere inside Stripe or in GA).
I am seeing the details in my Google Analytics Dashboard.
I report the event using code but the source should be a cookie set by google depending on how the user gets to my wwebsite.
It works great for internal pages (home, categories etc) and I can see that the user accessed the Home Page using Organic Search (for example)
But when he/she completes the checkout all the traffic is reported to come from Stripe
I believe we wrote that guide I linked to cover how you can ensure the right information gets tracked in GA when using Checkout, have you seen that guide?
Yes, I added the GA tag on both the product and Success page (initiate checkout and purchase) but on the purchase page the source (referrer) always appears to be Stripe
So, for exmple
Ig -> website -> stripe -> website success page => In this case instead of the source being IG it is reported as Stripe.
Also, looking at initiate checkout events is not a good idea because there is not a clear way of binding initiate checkout to success, maybe organic search brings in 10000 initiate checkouts and 0 purchases but IG brings in 10 initaite checkouts and 5 purchases.
Hi 👋 jumping in as my teammate needs to step away. I'm not the most well versed in analytics like this so please bear with me. It seems like it would be expected for the referrer to be Stripe when your customers land on your success page as we hosted the page that directed them there. Looking at the instructions provided for using Google Analytics it seems like Stripe's domain needs to be added to your referral exclusion list, did you complete that step?
Hello! What a coincidence. Was doing it right now