corinne-subscriptions-customer-duplicated | Stripe Developers | Page 1

frozen swallow Aug 10, 2022, 4:12 PM

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Hi there! No we don't de-duplicate customers or provide any means to do so. You would need to handle this on your end.

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I'd recommend having them authorize when they access your site and then you either use an existing Customer ID or create a new one.

primal lark Aug 10, 2022, 4:17 PM

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also, is there any issue with the workflow where we accept a customer's payment and then set up a subscription in the background? We make it clear in the UI that a subscription is being paid for, but I wanted to check about stripes t&cs

frozen swallow Aug 10, 2022, 4:24 PM

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No that is fine, it just may lead to a higher dispute rate if it isn't exceedingly clear to the customer that you are creating a Subscription for them.

frozen swallow Aug 10, 2022, 4:57 PM

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Moving this here: When a customer goes through to our checkout, the country or region is always pre-filled to the same region as our company stripe account. Can we remove this pre-filling? Thanks

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Are you using Payment Element?

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Or Stripe Checkout?

primal lark Aug 10, 2022, 4:58 PM

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chekcout

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*checkout

frozen swallow Aug 10, 2022, 5:00 PM

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Gotcha. We handle this for you and we will localize to the customer's browser. We automatically collect the required billing address details so you can't remove this.

primal lark Aug 10, 2022, 5:02 PM

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Thanks v much - I have no more qs so please feel free to close this ticket! have a great day

#corinne-subscriptions-customer-duplicated