#mmv - transfers

1 messages · Page 1 of 1 (latest)

edgy rapids
#

Hello, do you have the request ID (req_123) from a time that you got this error?

strange stratus
#

Sure, here is the latest one: req_sZhDOdxdsCi8Rf (14:45 UK time today)

edgy rapids
#

Thank you, I am working a couple other threads and can check that ID out in a couple minutes.

strange stratus
#

Thank you

edgy rapids
#

From what I can see, that acct_1lusrd2ryytvuhv8 account actually does not exist. Can you double check that ID in your dashboard to make sure it is correct?

strange stratus
#

I have double checked that Id and it is correct, this is an Express Connected Account in my Test environment:

edgy rapids
#

It looks like that ID has different capitalization

#

Can you try copying directly from that page to your code?

#

It looks like the ID that we received on our end is all lower case so it looks like we don't recognize this because IDs are case sensitive