#mr_pablo - sigma
narrow matrix
Hello, if you don't specify the where id = are other payment intents on your account showing up?
feral mantle
Yes
narrow matrix
Is this when you use any ID from you dashboard or just this specific payment intent ID?
narrow matrix
Can you send me the ID?
feral mantle
pi_3LVFieLEsMFdv4uU1s0eKcRW
narrow matrix
Can you also send me an ID that does show up in the CSV or sigma query?
feral mantle
pi_3LUxNDLEsMFdv4uU1GtP4b8X
I can use that 2nd ID using a WHERE statement and get the data
narrow matrix
Thanks for the IDs. I am not immediately seeing why one would show up here and the other would not but am still looking
feral mantle
I also can't get customer_tax_ids data using specific customer IDs
silk arrow
Sigma takes a few days to update. It's not real time. Is this transaction recent?
silk arrow
My guess is that's too recent. Sigma was updated but it still can be a few days behind to get certain data in there. Try a transaction that's a few days older than that one.
feral mantle
what a load of rubbish
narrow matrix
I'm still looking in to this. The payment that you do see in Sigma is newer than the one you don't so I don't think it is the age of the payment
feral mantle
incorrect
pi_3LVFieLEsMFdv4uU1s0eKcRW (i cant see) is from today
the one i can see if from the 9th, its older
narrow matrix
Whoops, mixed up the browser tabs. The payment being too new sounds plausible again. That payment was definitely made after 1 am in the timezone of the country on your account though I don't know if that is after 1 in your actual timezone
feral mantle
im in the UK
account should be set as UK as well
right, well i have another question thats more important
its in the main channel
narrow matrix
Yep, and that payment is from 46 minutes ago which was after 3 PM in the UK