MichałWieluński-Invoice | Stripe Developers | Page 1

round plover Aug 10, 2022, 7:08 AM

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Hi, could you paste here the Invoice Id?

weary phoenix Aug 10, 2022, 7:08 AM

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in_1LIzzkA20eXMxhCTEl8SQn1o

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This is the invoice with missing events.

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And this is how it usually looks.

round plover Aug 10, 2022, 7:18 AM

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Umm this looks like a bug to me. Only 1 single Invoice?

weary phoenix Aug 10, 2022, 7:19 AM

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Yes, this is the only case

round plover Aug 10, 2022, 7:25 AM

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I looked at the invoice.created event evt_1LIzzkA20eXMxhCTgf0KT4sA and don't see it's received. Are you sure your webhook was setup correctly at the time?

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I agree that no invoice.paid is abnormal and still looking into it

weary phoenix Aug 10, 2022, 7:34 AM

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The configuration must have been correct as there are several other invoices from that day with no such issues. And it's from 9 PM (CEST) so there was nobody around to change anything at that time anyway - we end work between 4 and 6 PM.

round plover Aug 10, 2022, 7:35 AM

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Can you also give one working Invoice Id?

weary phoenix Aug 10, 2022, 7:35 AM

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in_1L87hXA20eXMxhCTmKpTtYo7

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Previous invoice from the same subscription.

round plover Aug 10, 2022, 7:41 AM

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Ah okie, it's just not showing in Dashboard but yes it was probably received

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hmm

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Hello, could you write in Support and we can continue working on an email thread?

weary phoenix Aug 10, 2022, 8:01 AM

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You mean here: https://support.stripe.com/contact/email ?

Contact Us | Stripe: Help & Support

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Sure, will do

round plover Aug 10, 2022, 8:02 AM

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Yes, and let us know which email you sent in, or mention me and this Discord thread link in the email

#MichałWieluński-Invoice