isaaclong- | Stripe Developers | Page 1

boreal sparrow Aug 9, 2022, 9:54 PM

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Do you have an example CheckoutSession ID I can look at where you were expecting a prompt for Tax ID?

worthy jewel Aug 9, 2022, 9:58 PM

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here's an example in our test instance: cs_test_b1uJR7T7lIJr4Hiw6tILP6H2GPIHNLsd44ITFqlQquvOEWujEA87e0bVJV

boreal sparrow Aug 9, 2022, 10:05 PM

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And you've confirmed that you're in a supported country?

https://stripe.com/docs/tax/checkout/tax-ids#supported-types

Collect Customer Tax IDs with Checkout

Learn how to collect VAT and other customer tax IDs with Checkout.

worthy jewel Aug 9, 2022, 10:07 PM

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yes - both our business and the test customer would be in the United States

boreal sparrow Aug 9, 2022, 10:09 PM

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Do you have a screenshot of the Checkout session with the URL I can take a look at?

worthy jewel Aug 9, 2022, 10:12 PM

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Here's a screenshot - let me know if that's sufficient

Screen_Shot_2022-08-09_at_3.10.51_PM.png

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The URL is: https://checkout.stripe.com/pay/cs_test_b1uJR7T7lIJr4Hiw6tILP6H2GPIHNLsd44ITFqlQquvOEWujEA87e0bVJV#fidkdWxOYHwnPyd1blpxYHZxWjA0TGA3QGpCVUJRZEluU2prSU58YElkQmhWd1RRc09UQUBAbEE8XXF8TnxvN3JWQlJiQXdvdl1jQEJxb31WZD1XfGFBN2hidVdzS3ZSTDJJSHVsMH1GMVEyNTVifEtVQG9MNCcpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPydocGlxbFpscWBoJyknYGtkZ2lgVWlkZmBtamlhYHd2Jz9xd3BgeCUl

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Could it be some kind of setting we need to enable maybe?

boreal sparrow Aug 9, 2022, 10:13 PM

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What happens when you enter all the information and submit?

worthy jewel Aug 9, 2022, 10:14 PM

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it goes through fine - just no tax IDs

boreal sparrow Aug 9, 2022, 10:18 PM

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That's really odd. Either this is a bug or I'm missing something glaring.

Let me grab a colleague to get a second pair of eyes on this. I'll circle back in a few

thorn storm Aug 9, 2022, 10:48 PM

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Hi 👋 Apologies for the delay.

#isaaclong-