#ScreamZ-applepay
olive surge
As you can see I'm trying to get a setup intent with my apple pay wallet, my card is perfectly valid and i'm using it all day long
MY CVC is supposed to be valid too
Related Request ID : req_lB5qT494h1aqAk
It works for some people, even for me at some point it worked, but i've no idea why for some reason it fails
warm badger
(I deleted that video since it had some address information in there)
Let me take a look at that request
olive surge
(Good catch, i wanted to delete it when u saw it)
I'm on "@stripe/stripe-react-native@^0.9.0":
I'm supposed to be on 0.6.1 with expo (react native) but i bumper version to get latest stuff, i'm still far from 0.16, but dunno why this fail
warm badger
Sorry it got a bit busy for a minute - I'll take a look in a minute!
olive surge
okay
warm badger
Looking at that specific request, this is just a decline from the card issuer/bank - it's not a problem with your integration.
I'd recommend contacting the card issuer and having them verify everything is correct with the card
olive surge
The thing is
It happen on 9/10 of the cards
Not only mine, and if you're not using apple pay, but directly fill the card details everything works well so far
I have a lot of user complain everyday about that
I'm not sure this is really related to the issuer there, maybe it's an issue where the CVC is not propagated to apple pay from stripe context ?
Also I noticed the Strong authentication is never triggered on apple pay, on Google pay android, it happen many time
Maybe this might be related
(you know, when they ask to confirm on the bank application with the code)
warm badger
From what I understand, Apple pay doesn't exactly send over the CVC - it sends over a cryptogram which should have all the necessary card information (and the cryptogram is also why strong authentication isn't needed with apple pay)
olive surge
I don't know, my question is what can I do
I have so much complain every day about this, I'm not sure this is related to some card holder issue, all people say the same thing "I just paid with apple pay on site"
"why this is not working with ur sh*t"
And i can't answer them
warm badger
Yeah sorry I wasn't clear - I'm looking at something really quick on my end to see how many error you're getting
olive surge
It's okay 😅 Thanks, just please don't let me down on that ahah
warm badger
Have you written into support(https://support.stripe.com/contact) about this at all yet? I'm not seeing any widespread failure, but looking at decline trends isn't something we typically do in this channel so I may be looking at the wrong place. The best next step would be to have support take a look and potentially have this flagged to the card issuer/ bank to better understand what's happening
olive surge
They told me to reach you
And then reach apple pay directly
I'll try upgrading version to see if things get better
warm badger
You already have a support ticket with us? I'd recommend pushing back and ask to be escalated to someone who can take a closer look at the declines on your account because you believe something is going wrong at the issuer level
solid surge
olive surge
Alright