#justin_peacock1 - visa not accepted

1 messages · Page 1 of 1 (latest)

mossy kestrel
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Hi there. Does this happen only in google pay?

trail mauve
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yes

mossy kestrel
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So you can successfully charge the same card by just entering the card details in Stripe?

trail mauve
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the original report was that it was working. Connected with the customer and the manual entry actually is not working for that card

latent parcel
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HI 👋 I'm stepping in for @mossy kestrel . So the Visa does not work period?

trail mauve
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The Visa does work when the CC info is entered into the online payment form and with physical use. Just not in the google pay form

latent parcel
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Okay, do you see any errors written to the console?

trail mauve
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We're not seeing anything when opening the console. The output didn't change and everything in the network tab was returning 200.
But when I inspected the actual google form modal, I saw this, in case it helps.

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This was the output from my network tab

latent parcel
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The Google Pay modal is loaded and controlled by a JavaScript file that Google loads. So this Visa is a saved payment method in a customer's Google wallet? And Google is displaying that it cannot be accepted with this merchant?

trail mauve
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That is correct

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you're nailing it

latent parcel