#Rajshree - schedules + trials
idle hinge
So the trial period for the subscription was 30 days when created (via api)
ruby glacier
Do you have the ID of this subscription (sub_123)?
ruby glacier
Thank you, checking in to that ID
ruby glacier
Apologies for the delay. I just got to look in to this and see what you are saying. So if you want to correct the subscription's trial length, you can directly modify trial_end with a standard update call
What you are seeing on the page is entirely based on the current value of the trial_end property. The schedule actually has not modified the subscription's trial yet, it is currently set to shorten the trial on the 12th
Does that make sense?
idle hinge
what is std update call? Can it be done via dashboard?
ruby glacier
I was talking about the update subscription API call https://stripe.com/docs/api/subscriptions/update
idle hinge
I would like to avoid that and change it manually via dashboard if there is an option to do so?
ruby glacier
I believe you can shorten trials from the dashboard. Click "Actions" -> "Update subscription" from the subscription's page
And then I can see that there is a free trial days dialogue
idle hinge
I see "Manage scheduled update", is that the same?
ruby glacier
That would be different but we can address this either way.
idle hinge
I see that update subscription is disabled
ruby glacier
So to be clear, your only goal now is to shorten the trial on this subscription?
If you only want to change the trial period and nothing else, it may make the most sense to remove the schedule and then shorten the trial via that update page
idle hinge
Yes, currently only goal is to change the trial period
should i just delete the update you mean?
ruby glacier
Yes, that should allow you to make updates directly to the subscription once the schedule is gone
ruby glacier
Great to hear!