mrelliot69-q | Stripe Developers | Page 1

soft wren Aug 8, 2022, 9:38 AM

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hi, what's your question about the Stripe API?

queen torrent Aug 8, 2022, 9:43 AM

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0** Ok, so my platform is based on us and we have different connect accounts in different regions ( like canada, england,...).
We noticed that the usd currency is being paid to our bank account, but the other ones since are not on usd are not being paid.
I checked and saw that on this cases the only way that stripe allows the platform to get this currencies to the bank account is my using manual payouts and convert the amounts to the usd currency.

My question is, how i will know exaccly the amounts that i can transfer without transfer money that is still being paid to the connect accounts.
What i need to change in my platform settings to the payout to the platform bank account is manual ( does this affect the payouts of the connected accounts that are in auto)?
What we as a platform lose when making the change of auto payouts to manual

soft wren Aug 8, 2022, 9:50 AM

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Not really sure I know the answer to this
'payout schedule' on https://dashboard.stripe.com/settings/payouts . Doesn't change the connected account, just yours
you lose the ability to have the payout automatically reconcile with incoming payments since it's just a lump sum payout now, that's the main thing

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these aren't really coding/developer questions, you'd likely get better answers working with our sales and support teams instead

queen torrent Aug 8, 2022, 10:10 AM

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so how i will know ? because i need to know how i can know the amount that can be payout to my bank without trasnfering money that will be needed to payout to the connected accounts

near grail Aug 8, 2022, 10:11 AM

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👋 taking over for my colleague. Let me catch up.

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are you using manual Payouts?

queen torrent Aug 8, 2022, 10:13 AM

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not yet like i refer on my message rn we are on auto

near grail Aug 8, 2022, 10:15 AM

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yes but I mean your question is about manual payouts?

queen torrent Aug 8, 2022, 10:17 AM

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no, my question is more on how i ( as a platform) can put the money to my bank of my other currencies balances

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rn i have multiple currencie balances and the only one being paid out is the one on usd

near grail Aug 8, 2022, 10:21 AM

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oh then you need to provide multiple bank accounts with each payout currency

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https://dashboard.stripe.com/settings/payouts

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

queen torrent Aug 8, 2022, 10:23 AM

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but i want all the money to be payout to my bank account in usd

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im the platform so i dont want to have multiple banks on diffrent currencies since im in us

near grail Aug 8, 2022, 10:24 AM

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no, my question is more on how i ( as a platform) can put the money to my bank of my other currencies balances
then could you please elaborate on this

queen torrent Aug 8, 2022, 10:29 AM

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my platform is based on US,
I have multiple connected accounts, some on US, others on AE, others on CA
I collect a fee and this fee then needs to be trasnfered to my bank account, rn only the USD balance is being transfered. The other currencies are not being transfered to my bank account . So i want to know how i can get this other currencies amounts to my bank account

near grail Aug 8, 2022, 10:32 AM

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now that I fully understood the scope of your question, I would have to redirect you to either our sales or support teams instead, they would be better equipped to answer your question

#mrelliot69-q