#tymm-subscription

1 messages · Page 1 of 1 (latest)

real ginkgo
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At the time of update we generated prorations already and it will invoice your customer, so they can't continue without paying it

minor fiber
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i set the prorationbehavior to always_invoice, so im expecting customers to pay that invoice as an acknowledgement.

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i tried not paying the invoice and advance time to the next month with test clock, the customer was charged for the new amount

real ginkgo
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Did you see the proration resulted in an Invoice?

minor fiber
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yes

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i want customers to pay for upgrades immediately, so i will invoice them right away

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i've played around with this and found out that they can actually skip this invoice and only pay for the new upgrades in the next billing cycles

real ginkgo
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How does that proration Invoice look? Is it in Open state?

minor fiber
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yes

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the id of the invoice in question : in_1LTNKjLK0bfo5HSb3VJMEumO

real ginkgo
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can you also give the request id of updating Subscription? req_xxx

minor fiber
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how do i get that from the portal?

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cant seem to find it

real ginkgo
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Oh upgraded from Customer Portal?

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Okie let me check it

minor fiber
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req_jBF3eMH8i443ly

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found it

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no, im upgraded programmatically, i just didnt save the req id...

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should i save it tho? when we go live?

real ginkgo
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No, you can find it on your request log in Stripe Dashboard

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Gimme some time to look

minor fiber
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hi is it possible to set proration on subscriptionitem instead of the whole subscription?

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basically, i want to have 1 invoice (subscription) for several subscriptionitems that are under the same category, i will set billing cycle anchor upon subscription creation, to unify the billing cycle to the same date, but customers can increase/ decrease amount of the items of each subscriptionitem and also add new/ cancel existing subscriptionitems.

and the proration should only take effect for when customers increasing amount of subscriptionitems or add new subscriptionitems, there will be no refunds for canceling subscriptions or reducing amount, so there shouldnt be proration on that

real ginkgo
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Hey, I was checking your Subscription but it was complicated

minor fiber
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🤣 how so

real ginkgo
minor fiber
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i see, let me try

real ginkgo
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Hi, stepping down for the day. If you need further help please ask in the channel!