#TheUchi007-balance-error

1 messages · Page 1 of 1 (latest)

dawn tiger
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If you are using Separate Charges & Transfers (see docs: https://stripe.com/docs/connect/charges-transfers), then you will need to wait for the funds to reconcile in the account before you attempt to transfer.

Not sure if that gets you oriented in the right direction though. If you're still unsure of what to do, can you include the request ID for the request that threw the error?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rapid comet
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At this time, I am driving on my way home. Could I get that back to you in a bit?

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Here’s the id

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req_4wiljgcRe7OrsW

dawn tiger
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Taking a look

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Ah, that's odd. It seems like your test balance is sufficient to withstand the 2 dollar transfer. I'm not sure why this is throwing this error. It could be that the API version you're using is not equipped to handle transfers correctly, as it looks like you're on 2015-04-07, or it could simply be that the balance was different at the time of the transaction.

rapid comet
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Yeah, it is odd

dawn tiger
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Are you intentionally using that old API version from 2015?

rapid comet
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I am not sure what to do lol

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I will try to check the version os the API once I get home

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I know I had an issue like this when getting the financial connection session, and updating stripe fixed that

dawn tiger
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Sure thing! Feel free to jump back on after you give that a shot and we're happy to assist