justinadkins-terminal-android | Stripe Developers | Page 1

quasi socket Aug 5, 2022, 9:17 PM

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That's a good question. Let me check

jolly turret Aug 5, 2022, 9:17 PM

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🙏

quasi socket Aug 5, 2022, 9:19 PM

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Which device do you have?

jolly turret Aug 5, 2022, 9:20 PM

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The majority of our readers are BBPOS Chipper 2X but we will be transitioning to M2's shortly

narrow dawn Aug 5, 2022, 9:22 PM

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Hi 👋

jolly turret Aug 5, 2022, 9:25 PM

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Hey!

narrow dawn Aug 5, 2022, 9:28 PM

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You are referring to this integration path, correct? https://stripe.com/docs/terminal/payments/connect-reader?reader-type=usb

Connect to a reader

Connect your application to a Stripe Terminal reader.

jolly turret Aug 5, 2022, 9:32 PM

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Yeah partially, we use something similar to connect a reader via USB. It is then still discoverable by other devices using our app when discovering via Bluetooth.

narrow dawn Aug 5, 2022, 9:34 PM

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we use something similar
I'm kind of confused by that. For Chippers and M2s we have the Bluetooth and USB integration paths using Stripe SDKs. How are you integrating your Chippers currently?

jolly turret Aug 5, 2022, 9:37 PM

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We use the integration you linked for USB connections, but in our app we allow the user to toggle between USB and Bluetooth.

narrow dawn Aug 5, 2022, 9:37 PM

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Okay so your integration uses both Bluetooth and USB integration paths, cool.

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That makes sense

jolly turret Aug 5, 2022, 9:38 PM

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Yeah, the problem we are running into is one of our apps will be connected to a reader via USB and another one will accidentally connect to that same reader via Bluetooth. This leads to a loop of connect / disconnect.

narrow dawn Aug 5, 2022, 9:39 PM

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So I want to be clear that, with the USB integration, this is a beta feature and we don't have a lot of information on it currently. However, I am reaching out to some colleagues who may know more.

jolly turret Aug 5, 2022, 9:40 PM

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Thank you! I appreciate the help. I'm aware that USB is still a beta feature.

narrow dawn Aug 5, 2022, 9:42 PM

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This leads to a loop of connect / disconnect.
Right, because you've followed the recommendations and implemented a callback for the UnexpectedReaderDisconnect event

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Which then fires on each POS to steal back the reader

jolly turret Aug 5, 2022, 9:48 PM

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Exactly

narrow dawn Aug 5, 2022, 9:53 PM

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Unfortunately this is the current state of the USB integration. I just got confirmation internally. We have taken note of your feedback and will be tracking this issue.

jolly turret Aug 5, 2022, 9:55 PM

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Thank you @narrow dawn, I appreciate you looking into it.

#justinadkins-terminal-android