#sridhar-3ds
elder slate
my foreign customers are not able to do payments, when I check in logs it shows message like "authentication_required", that means we need to enable 3D secure process in application
weary pilot
How are you currently integrated? Checkout? Elements? something else?
elder slate
i tried to integrate custom checkout page using codeigniter
weary pilot
Ah, so you're integrated with Stripe through Codeigniter? You're not making the calls to us directly?
elder slate
ok my bad
weary pilot
Yeah if you're integrated with codeigniter and want to continue using them I'd recommend contacting them - I can help if you're integrating directly with us, but otherwise you should talk to the third-party/plugin you're using