Galo - Register new card | Stripe Developers | Page 1

hot yarrow Aug 5, 2022, 4:33 PM

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Hi 👋

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Is this something you are doing through Stripe APIs?

summer cloak Aug 5, 2022, 4:34 PM

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yes, but it also tells me this message when I charge the card directly in stripe

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what I am doing is charging the card as a payment method

hot yarrow Aug 5, 2022, 4:36 PM

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Can you share the request ID for the charge that returns this error?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

summer cloak Aug 5, 2022, 4:45 PM

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req_XkTLLgGXZRblSB

hot yarrow Aug 5, 2022, 4:47 PM

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Okay in that case this is an error message the issuing bank for the card is sending back to Stripe. In that case you (or the customer) would want to reach out to the bank itself to understand what is going on.

summer cloak Aug 5, 2022, 4:50 PM

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the client went to the bank and they told him that the card is ok, he used the card in another business and was able to pay. But if, as you say, the message is from the bank, we can do nothing. Thank you for your time, it has been of great help.

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one more question. I have many 400 err - payment_intent_unexpected_state and I don't understand them, could you explain to me what they are due to.

hot yarrow Aug 5, 2022, 4:55 PM

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Sure! Can you share a request ID for one of those errors?

narrow kestrel Aug 5, 2022, 5:30 PM

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@summer cloak Did you see the above question?

summer cloak Aug 5, 2022, 5:31 PM

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req_nVCgDDwa1ilf1X

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