Senthil-products | Stripe Developers | Page 1

rustic dew Aug 5, 2022, 2:33 PM

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Hello 👋
Do you mean from the dashboard?

jaunty wasp Aug 5, 2022, 2:34 PM

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yes they disappeared from the dashboard.

rustic dew Aug 5, 2022, 2:35 PM

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Can you share the account ID?
Did you create them in test mode or live mode?

jaunty wasp Aug 5, 2022, 2:35 PM

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and of course the API call says No such price: 'price_1K6QHR...jZYbVVSp6ZB7yF'

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test mode

rustic dew Aug 5, 2022, 2:35 PM

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can you share the account ID?

jaunty wasp Aug 5, 2022, 2:36 PM

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acct_1K5dZDHCn1jZYbVV

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It appears they also disappeared from live mode

rustic dew Aug 5, 2022, 2:41 PM

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can you share the complete price ID as well?

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I don't see any delete requests deleting the products

jaunty wasp Aug 5, 2022, 2:41 PM

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yep, of course not. I did not request any. They just seem to have disappeared!

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I have run several transactions with it ... been using them for a year

rustic dew Aug 5, 2022, 2:45 PM

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can you share the complete price ID as well?

jaunty wasp Aug 5, 2022, 2:59 PM

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price_1K6QHRHCn1jZYbVVSp6ZB7yF

rustic dew Aug 5, 2022, 3:02 PM

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thanks, looking

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for some reason I'm not seeing this price object on my end
weird

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are you sure we're looking at the right account here?

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its labeled development

jaunty wasp Aug 5, 2022, 3:24 PM

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yes it is

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It is my development account that suddenly lost its products. The production also seems to have lost it's live products!

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this is very unnerving!

rustic dew Aug 5, 2022, 3:37 PM

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I would recommend you reach out to our support about this so they can help you look into it.
Its strange that these products disappeared without a trace. Please reach out to our support team

https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#Senthil-products