qualle-externalaccount | Stripe Developers | Page 1

tame plover Aug 5, 2022, 5:30 AM

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hello! can you share what you're seeing on the frontend and what's the id you're seeing on the backend?

vital charm Aug 5, 2022, 5:31 AM

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it might be worth mentioning that i'm using financial sessions with the plaid-style ui

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to capture bank account info

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and then sending response to backend which calls createExternalAccount with the id retrieved from the token

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ba_1LTJ9NFAWKEWQzfq7AV2JgdM id i'm seeing from plaid ui

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ba_1LTJ9x2XKGhxupIz1T7yZyzY

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id of external account created

tame plover Aug 5, 2022, 5:34 AM

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if you're using financial sessions, is there a reason why you're using plaid also?

vital charm Aug 5, 2022, 5:34 AM

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its not plaid its just the financial sessions dialog box

tame plover Aug 5, 2022, 5:34 AM

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financial sessions already help to verify the account - this is the guide you would want to follow if you're using financial sessions : https://stripe.com/docs/financial-connections/connect-payouts

vital charm Aug 5, 2022, 5:34 AM

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so is there any reason to use createExternalAccount if using financial sessions?

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or it must be stripe.accounts.update

tame plover Aug 5, 2022, 5:35 AM

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you still need to create the external account as per https://stripe.com/docs/financial-connections/connect-payouts?platform=web#create-an-external-payouts-account

Collect a bank account to optimize Custom Connect payouts with acco...

Learn how to collect your Custom connected account’s bank account and use account data to enhance payouts.

vital charm Aug 5, 2022, 5:35 AM

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ahh stripe.accounts.update ok

tame plover Aug 5, 2022, 5:35 AM

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i'm a bit confused by what you mean by plaid-ui, can you share a bit more on what you mean by that?

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are you using plaid?

vital charm Aug 5, 2022, 5:36 AM

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I just mean the pop up that comes with financial sessions

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no

tame plover Aug 5, 2022, 5:37 AM

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sounds like you know what steps to take after looking at the guide. let me know if you're still having trouble

vital charm Aug 5, 2022, 5:38 AM

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thank you, createExternalAccount must assign new id I guess

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yea it still doesn't work

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does exact same behavior

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both api's seem be throwing an error that says An error occurred, developers have been alerted

tame plover Aug 5, 2022, 5:55 AM

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can you share the request id?

vital charm Aug 5, 2022, 5:56 AM

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whats even more strange is i'm seeing the financial/sessions request: req_28xJ3LibAzjsW2

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but not the stripe.accounts.update or createExternalAccount I was using

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but the external account is there, with a different id

tame plover Aug 5, 2022, 6:00 AM

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what API request are you making that is throwing the error An error occurred, developers have been alerted?

vital charm Aug 5, 2022, 6:02 AM

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stripe.accounts.update or createExternalAccount

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both threw it

tame plover Aug 5, 2022, 6:03 AM

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can you share the request id for those requests then : https://support.stripe.com/questions/finding-the-id-for-an-api-request ?

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or you can't find the request id at all?

vital charm Aug 5, 2022, 6:04 AM

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not showing up in logs

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I'm just really confused at this point , because it creates the external account

tame plover Aug 5, 2022, 6:14 AM

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gimme a while to see what i can find

vital charm Aug 5, 2022, 6:19 AM

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No rush

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I bet it has something to do with using test tokens for banks

tame plover Aug 5, 2022, 6:33 AM

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https://dashboard.stripe.com/test/connect/accounts/acct_1LQ13r2XKGhxupIz/activity

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scroll down and click on From this account tab

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you can see that you are actually sending requests to update the external account successfully

vital charm Aug 5, 2022, 6:35 AM

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ah I see

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I've never seen this screen, I always go to developers -> logs

tame plover Aug 5, 2022, 6:35 AM

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if it helps, i just realized that tab exists very recently also

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i'm still not entirely certain why you're receiving An error occurred, developers have been alerted

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can you share a screenshot of that error?

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are you sure that error message is from Stripe?

vital charm Aug 5, 2022, 6:37 AM

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I'm using firebase trigger with try..catch

tame plover Aug 5, 2022, 6:37 AM

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i suspect that's not an error from Stripe

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we don't have such an error message afaik

vital charm Aug 5, 2022, 6:37 AM

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ok this helps

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however the external account is still created with a different bank account id

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only issue I'm facing really

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everything perfect besides that

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because I cannot delete the external account from UI

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I'll figure it out. I must be doing something wrong

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I really appreciate your help

tame plover Aug 5, 2022, 6:42 AM

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you're welcome. I'll try and find some time to test it out and let you know how it works for me later

vital charm Aug 5, 2022, 6:47 AM

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cool. yes - bottom line is bank account id coming from financial/sessions is different than whats created with stripe.accounts.update

#qualle-externalaccount