Dong-Email | Stripe Developers | Page 1

mild oxide Aug 5, 2022, 4:57 AM

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Hi there, I'm not quite sure I understand the first question. Is it about email not sent or email not received.

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For the 2nd question, you can edit the branding here https://dashboard.stripe.com/settings/branding, it will be also applied to the email receipt

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outer blade Aug 5, 2022, 5:00 AM

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@mild oxide
Thank you for checking my problem.
I think is not sending the email.

In order to send them an email, I just need to set it in Stripe right? https://dashboard.stripe.com/settings/emails

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mild oxide Aug 5, 2022, 5:04 AM

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Yes you are right

outer blade Aug 5, 2022, 5:11 AM

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@mild oxide
Thank you. I need to check the payment is purchased success first, and secondly, find it in a spam email or something else.

The second question is that I can't edit the email template format, isn't it?

mild oxide Aug 5, 2022, 5:22 AM

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You can't change the layout of the email, but you can edit the style through branding settings

#Dong-Email