#crenon-Connect

1 messages · Page 1 of 1 (latest)

hard arch
half path
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ah perfect, thank you!

half path
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When I make that api call i'm getting an error:

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No such payout: 'po_1LTGLT2EXjcz3JghotIhxN6N'

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But I'm looking at the payout in the stripe dashboard and that's the correct ID

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Any idea what I'm doing wrong

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?

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thanks again for any help you can provide

hard arch
half path
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req_UadDZMIFkHYxYT

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thanks!

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that's the request id i get in the php error

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weirdly, i can't find it in the logs from the stripe developer dashboard

hard arch
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Thanks. This Payout was created in connected account, that's why it can't be found in platform.

half path
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oh i see, i need to make the api call on behalf of the connected account

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ok let me see if i can figure that out

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thank you!

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One other thing - I see in the API doc you sent for balance transaction list - payout that it specifies it's only for automatic payouts. I'm using a manual payout schedule. Is it possible to pull the transactions that were included in the payout if the payout was manual?

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I'm still getting "no such payout" when I'm structuring my request like this:

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$transactions = $stripe->balanceTransactions->all(['payout' => $_POST['payout_id']], ["stripe_account" => $stripe_account]);

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any ideas? thanks again!

hard arch
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request ID please?

half path
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No such payout: 'po_1LTGLT2EXjcz3JghotIhxN6N'

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req_IFKMswK35V4POs

hard arch
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You should pass correct connected account ID, from my end I can see this payout was created in a different account

half path
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oh ok, thanks

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i'm passing acct_1KwYaO2EOCvAyMQO, is that the one you're seeing?

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I'm thinking I'm not passing it correctly

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My string is this:

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$stripe->balanceTransactions->all(['payout' => 'po_1LTGLT2EXjcz3JghotIhxN6N'], ["stripe_account" => 'acct_1KwYaO2EOCvAyMQO']);

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is that how you pass the stripe account?

hard arch
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po_1LTGLT2EXjcz3JghotIhxN6N was created in a different account.

half path
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oh interesting

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ok

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i think it was created on the platform account then

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is there any way i can see what account it was created on?

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In the stripe portal maybe?

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I can see the payout there.

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Is it this one?

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acct_1KiIuA2EXjcz3Jgh

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ah ok, i see that is the correct account, thank you

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When I pass that account, i get this error:

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"Balance transaction history can only be filtered on automatic transfers, not manual."

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req_K6rhHHZ9tHXsCG

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any idea how i can get around that error?

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thanks so much for helping me troubleshoot