#Mint-Transfer

1 messages · Page 1 of 1 (latest)

tame pelican
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👋 happy to help

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but this really falls outside of the scope we handle in the channel

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please contact support via https://support.stripe.com/?contact=true

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just for reference where is your account based in?

regal light
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Our is platform is based on Germany. My testing connected account is based on Australia. So when I transfer i got this error even though I'm using on_behalf_of as params for the transfer api.

tame pelican
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cross-border payouts is not available unless you're in the US

regal light
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So There is no way to transfer money from Germany platform to an Australia connected account

tame pelican
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yes that's not possible

zealous flower
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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

regal light
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I want to create a payment and bring the money to platform balance. After my transaction is complete i want to transfer money to connected account. This is my business flow. With this flow I need to use Separate charges and transfer. But got the cross border problem. Is there any solution help us implement this flow or similiar without using Separate charge and transfer ?

zealous flower
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Otherwise you'll need a platform entity in the same region/locale as your connected accounts

regal light
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Ok. Thank you for the information.

zealous flower
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np!