#Naters-Connect

1 messages · Page 1 of 1 (latest)

primal plume
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Hi, Pompei is offline and I'll jump in to further assist. I hope that is ok. Could you please ask the question here again?

serene phoenix
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Hi @proven gazelle, I've unlocked this thread. There are quite a few threads going right now, so would you mind restating your outstanding question? Otherwise I can go back and look for it in previous threads but it will take me some time to get to it.

proven gazelle
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Below is what I asked pompey before our conversation got archived and what my answer is:

"
There are three kinds of Connect account: Standard, Express, and Custom https://stripe.com/docs/connect/accounts

Do you recognize any of those from your integration?
Basically what I think you can do is retrieve each account and check its requirements hash, if there is still anything in requirements.currently_due that means that they are missing some info that is holding their account back and you can message based on that https://stripe.com/docs/connect/account-capabilities#viewing
"

We have Standard Connect

Will you please keep this conversation open until I feel like I have a resolution. It keeps getting archived and I keep having to restate the question and key new people in on it.

I'll add the question in response to this post

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Here is the original question: It looks like 2/3 of our users do not finish stripe setup. They drop out because they have not added bank account info or TINs?

I'd like to automate how we reach out to those people who have not completed setup. Is there any way we can integrate that data with our sendinblue service so that action specific emails can be sent out prompting people to add bank account info or TINs?

Grant Evans pointed me your way : )