Gauri - error codes | Stripe Developers | Page 1

gaunt wing Aug 3, 2022, 1:37 PM

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Unfortunately not, some just return the fact that there is an error and an error message

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If you are running in to an error without a code, I can put in a feature request to add one though I can't promise it will be added

olive geode Aug 3, 2022, 1:37 PM

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we wanted to catch the error codes and localize it accordingly

gaunt wing Aug 3, 2022, 1:39 PM

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The error message should be localized, the error code will always be in english

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So you will always get the error code payment_method_currency_mismatch for currency mismatches, but the message will be translated if we know where the customer is

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Or, are you talking about using your own custom strings to communicate the errors to customers?

olive geode Aug 3, 2022, 1:41 PM

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Yeah we have multiple languages.. we are using custom code to translate the error messages.. I wanted to use the code and add lcoalize the message as per the need

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Can you enlighthen me how stripe is localizing the message ?

gaunt wing Aug 3, 2022, 1:44 PM

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Understood. Is there currently an error that you are running in to that does not have an error code for you to code something to?

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For frontend code, Stripe uses the browser's locale. For backend errors we typically use your account's language I believe but I will have to double check that

olive geode Aug 3, 2022, 1:46 PM

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Yeah for eg:

gaunt wing Aug 3, 2022, 1:57 PM

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Gotcha. I can put in a feature request to add an error code there

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Though that is a backend error that would not be useful to a customer. Are you looking to localize it for your own staff?

olive geode Aug 3, 2022, 1:59 PM

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How do I differenciate between backend and frontend errors?.. we are logging the errors but some times user's are annoyed as we do not display what is the exact error for the transaction failures

gaunt wing Aug 3, 2022, 2:08 PM

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What API call are you making when you get that error?

olive geode Aug 3, 2022, 2:10 PM

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update subscription

gaunt wing Aug 3, 2022, 2:10 PM

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The reason I call it a backend error is entirely that it is happening on your server. Some of those errors can be useful to show to your users if the error is about a payment that they are making, but in your screenshot that looks like that is setting up a page for the user to pay on.

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We can look in to that error too on this server after discussing the localization if you would like .

olive geode Aug 3, 2022, 2:11 PM

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The error is when the user is trying to update the quantites of subscription

gaunt wing Aug 3, 2022, 2:11 PM

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Can you send me the request ID for that? That should not be the error that you get back from trying to update quantities

olive geode Aug 3, 2022, 2:13 PM

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I know how to fix this error.. I only wanted to know about the localization.. My concern is about displaying the message to the customers

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Is there a way for us to diffrenciate backend and frontend error's?

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Thanks for your help @gaunt wing I will discuss this with our team and get back if I need more help

#Gauri - error codes