Happy Hedgehog Foods-Stripe Express

[hard niche]

👋 happy to help

[subtle relic]

Amazing, thank you

[hard niche]

have you setup your account to be in the UK?

I'm not sure I will be able to help, but I could try.

[subtle relic]

I'm thinking I've defaulted to US by mistake, how would I find that out?

[hard niche]

would you mind sharing your account id? acct_xxx

[subtle relic]

Sure, I'll find that now

Any idea where I can find that?

[hard niche]

do you have access to your Express Dashboard?

[subtle relic]

yes

all i see is messages, notifications, and a https://support.stripe.com/express stripe express dashboard

just seen this, is it supposed to be connected?

or is this not woocommerce stripe express?

Hi @hard niche just checking you're still there?

[hard niche]

just a second was trying to find a way for you to find your account id on the express dashboard

[subtle relic]

ahhh ok, much appreciated thanks

[hard niche]

on your express dashboard could you please click on the "person" icon on the top right corner?

[subtle relic]

ok, done that

[hard niche]

there's a Payout Details could you click on that as well?

[subtle relic]

yep, ok done that

[hard niche]

in the url you will find now the account id in the form of acct_xxx

[subtle relic]

acct_1LPpvf2HryS1pWaP

[hard niche]

perfect

so first thing, your account is correctly placed in GB

[subtle relic]

ok that's good. How come it's asking for the US 1099 IRS tax form?

[hard niche]

as for the requirements of the tax form, first try to contact WooCommerce support and try to find from them why they need that in your case. If they say for whatever reason (which I really doubt) that you need to contact Stripe to figure that out, then you must contact support https://support.stripe.com/?contact=true and work that out with them

but please do contact WooCommerce's support first

[subtle relic]

ok and in regards to this? does this need to be connected?

[hard niche]

I'm not really familiar with WooCommerce but it seems to be this way, you could ask them as well for help with this

let me know if you need any more help