#danielncr-applepay
gritty horizon
Should I ask my question again? I guess I don't know how this works. We just went live with our app today and Apple Pay isn't working.
atomic arrow
I know you already posted your question somewhere, but would you mind summarizing or copy/pasting in this thread for brevity?
gritty horizon
On desktop Safari the Apple Pay button isn't showing. On Safari on iOS the Apple Pay button shows but when clicked the dialog appears but immediately disappears.
I've done the domain association and registered the domain.
atomic arrow
Is the URL live? In other words, can I navigate to it and see if the button works for me?
atomic arrow
Ah, okay. That doesn't work for me either. What are product are you using? Payment Element?
gritty horizon
Payment Request Button Element
atomic arrow
Ahhh, okay. That's odd, because Google Pay shows up in Chrome for me
gritty horizon
yes, google pay works fine for me too
atomic arrow
What's your account ID? Should look like acct_abc123
gritty horizon
just a sec
acct_1ASCSHBMAMOLTEak
Note that this is using Connect, if that matters.
If you need the account number for the actual Stripe account receiving the funds I can provide that too.
(The above account # is the Connect acct)
atomic arrow
Okay, thanks. Taking a look now
Very strange. Let me flag internally and see if one of my colleagues has a good idea about troubleshooting further
gritty horizon
okay. Thanks
atomic arrow
Ah! Okay, so I think I know what is going on. I did a cURL request to the url where you hosted your domain association file and it looks like you have the right file but you have incorrectly added a new empty line at the end of the file. You need to edit the file to be exactly like ours with no empty line at the end.
gritty horizon
oh, wow
ha, our pre-commit hook has an end-of-file fixer that was automatically adding the newline
deploying that fixed file now
atomic arrow
Amazing! I love when it's that simple
gritty horizon
Well, the new file is deployed but Apple Pay still isn't working. Not sure if it checks for that periodically and we just have to wait or something
crimson bobcat
Hi 👋 @atomic arrow had to go so I'm stepping in. Let me confirm the problem is you are using the Payment Request Button to render both Apple & Google Pay (when applicable) and on Safari in Desktop you do not see Apple Pay?
gritty horizon
On desktop I don’t see the button. On iOS safari I see the button but when clicked the dialog that pops up immediately disappears
crimson bobcat
Okay so there is no situation (regardless of whether the button is visible or not) where you can actually use Apple Pay?
gritty horizon
Standard account. With elements.
crimson bobcat
Direct charges? Are you cloning payment methods or not?
gritty horizon
Not cloning. Direct charges.
crimson bobcat
The Connect Account was created in Live mode using your live API key?
crimson bobcat
And you added the the domain to the Connect account via the API?
gritty horizon
I added the domain in the Stripe Dashboard.
crimson bobcat
That won't work I'm sorry to say.
The domain must be added to the Connect Account via the API, using the Platform's live API key
gritty horizon
So the dashboard lets me do it but it won’t actually work?
crimson bobcat
Correct.
Our doc shows this right at the bottom here: https://stripe.com/docs/stripe-js/elements/payment-request-button?html-or-react=html#html-js-using-with-connect
gritty horizon
Ok. I’ll check that.