#mono11 - help

1 messages · Page 1 of 1 (latest)

crimson pendant
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Hi there. What do you need help with? If this isn't a technical API question, you'll need to go to support: https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

glass isle
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I don't know why my account is restricted

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How do I deal with this problem?

crimson pendant
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Gotcha. Yeah we don't have any insight into that in Discord as this is just a developer chat. I recommend clicking the above link I shared. You can reach out through that and someone will get back to you

glass isle
crimson pendant
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Yeah

glass isle
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Is there any stripe management staff here?

crimson pendant
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No there is not unfortunately. Just developers. You need to go through support

glass isle
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The only way I can deal with it is by email? Can you find management or account manager?

crimson pendant
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You will have to reach out there. I don't have the power to help with account related questions. This is just a developer help forum

glass isle
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How do I get in touch with an account manager or administrator?

crimson pendant
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The link I sent you. That's the only way if your account is restricted