pepski-setup intent | Stripe Developers | Page 1

vapid yarrow Aug 2, 2022, 9:19 AM

#

👋 happy to help

#

pepski-setup intent

#

do you have the request id or the setup intent id? here's how you can find one https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

tawny sigil Aug 2, 2022, 9:22 AM

#

seti_1LSGxiCZ1pXYosAtVakpOhy0

vapid yarrow Aug 2, 2022, 9:29 AM

#

I'm a bit curious where did they say they saw the 1eur charge?

tawny sigil Aug 2, 2022, 9:30 AM

#

vapid yarrow Aug 2, 2022, 9:30 AM

#

is that a screenshot of your application?

tawny sigil Aug 2, 2022, 9:30 AM

#

yes

#

no, this is the screenshot from my bank application

#

where I was redirected because of 3ds

vapid yarrow Aug 2, 2022, 9:31 AM

#

ok so you're facing the same issue as your customer?

tawny sigil Aug 2, 2022, 9:32 AM

#

okay, sorry 🙂 thats hist screenshot, he is my coleague.

#

When he tried it again, there was 0 payment, but why the hack there was 1 eur in the first place

#

he confirm the 1 eur payment and it was not charged from his account..

vapid yarrow Aug 2, 2022, 9:36 AM

#

https://support.stripe.com/questions/unexpected-1-charge-on-customers-bank-statement

Unexpected $1 charge on customer's bank statement : Stripe: Help & ...

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

tawny sigil Aug 2, 2022, 9:40 AM

#

Thanks!

#

Can I have one more question?

vapid yarrow Aug 2, 2022, 9:41 AM

#

go for it

tawny sigil Aug 2, 2022, 9:42 AM

#

why this setup intent failed? seti_1LSG7aCZ1pXYosAt0ssRWIAO its also one of my colleage's.. And I saw it and he approve it in the bank

vapid yarrow Aug 2, 2022, 9:42 AM

#

I don't understand the Q

tawny sigil Aug 2, 2022, 9:44 AM

#

My colleage was trying to save the card with this setup intent - seti_1LSG7aCZ1pXYosAt0ssRWIAO. When he was asked about 3ds in his bank he approve the request, but setup intent failed, why?

vapid yarrow Aug 2, 2022, 9:44 AM

#

ok, the SetupIntent failed with a decline code of authentication_required

#

Please read more about decline codes here https://stripe.com/docs/declines/codes

Decline codes

Understand what decline codes mean and how you can resolve them when a charge is declined.

#pepski-setup intent