#joethfox-Error
sand stag
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
winter owl
thank you, let me find them
worthy kayak
hi joe ,I also have the same problem as you and to solve it I cursed 37 times last week.
it worked for me
sand stag
@worthy kayak thanks for jumping in! Can you share with us the solution (without cursing hopefully 🙂 )
worthy kayak
I think it is a problem related to the maintenance carried out by the customer's bank
winter owl
hummm.. I don't know, I have several transactions with this issue with different customer's bank
worthy kayak
have you tried to change jobs?
It helped me a lot to change jobs, because of these problems I lost 10 years of life
winter owl
I don't know ho to change jobs. I followed the stripe guide for the iOS payment sheet integration
warm crypt
@worthy kayak that's not helpful so feel free to step away
@winter owl can you share an example of one of the failed transactions , like the PaymentIntent ID pi_xxx or SetupIntent seti_xxx ?
winter owl
yes, I'm waiting the access to stripe dashboard from my client. The transactions are recorded into the client stripe account. Thank you @warm crypt
worthy kayak
I apologize to everyone for the answers I gave earlier, I am very stressed, it was not my intention to answer that way, I would like to help Joe, I also had the same problem as him and I was able to solve it
warm crypt
I appreciate you trying, but it's a generic error that could mean multiple different things
so we will help by getting some details of their specific failed transaction and go from there. Like you said, maybe it's a problem with the issuing bank, maybe it's something else. We answer this sort of question all the time and will figure it out. Please stop posting here. If you have a question of your own feel free to ask it in the main #dev-help . I'm removing you from the thread for the third time, please take the hint.
winter owl
@warm crypt thank you for your fast support but sadly at this moment my customer isn't answering to me. I will updated you as soon as my customer give me the stripe dashboard access.